I've had a UV-5RC for two weeks now. I'm actually impressed with it. I didn't have great expectations for it, and I must say... it exceeded thos expectations. The single biggest key to programmin them via computer is to get a GOOD cable to start with. While Miklor.com addresses the problems with the cheap programming cables with the counterfeit Prolific chips, there is a better option for those still needing to get a cable. Three Old Crows (threeoldcrows.com) carries a genuine Prolific chip cable, at a reasonable price, as well as an FTDI one that are basically trouble free. I also found a blog post that explains the manual programming process in simple and functional terms. I'll post that link below. While some have complained about these radios getting hot when transmitting a lot, and others have said that all H/ts do, I'll throw in my 2 cents. My OLD Icom U-16 used to get pretty hot, as did my Motorola MT-1000. However, the MT-1000 was far better on that issue. This being said, H/Ts aren't designed for rag chewing. Their primary purpose is to provide basic communications while away from a base or mobile radio.Base/mobile radios are designed for more continuous use. If you're heating up your H/T that much, you're effectively using it wrong.