OffRoaderX

The offset is 462.700 +5Mhz = 467.700 - thats what you are seeing on the screen when you transmit. Because it's a GMRS radio, you dont have to worry about entering the offset because it's all automatic.
The radio is working 100% as it should.  If people aren't hearing you it is because you are either not in range of the repeater (just because you can hear it does not mean you cant hit/use it from your radio), you put in the wrong tone, or did something else wrong. 

Dont mess with it - 2.02:1 is plenty good enough.

Thats exactly how its supposed to look... So, you do not have  File|Edit|View|Radio  menu options in the far, upper-left of your screen? (SCREEN, not WINDOW) ?
Like this?:
 

You can enter Dealer Mode in the standard software by adding a couple of letters to your program shortcut when you run it - I dont remember what it is but you can search for it here - it's something like "/D" after the .EXE .. Once in dealer mode you can enable CW-ID and a bunch of other stuff.  Warning: Dont change something if you dont know what it is..
But no sexy voice option.

Assuming those are the correct tones (I didnt verify), then, yes..  You can simplify even more by omitting the RX tone, which is optional.

Those tones sound familiar...
My guess is that you have the tones backwards, OR it's actually working the way it is supposed to.. Be sure to enter the 271 on your radio's TX and 073 on your radio's RX.. Note that these are DCS/DPL tones, not CTCSS tones so make sure you are putting them in the right place (consult the manual).
Leave the RX (73) out for troubleshooting.. If you enter the TX (271) and can hit the repeater, then you should be good. When you enter the RX (73) then you should then ONLY hear transmissions from that repeater and nothing else - this is optional.