Newbie with a wouxun kg-935g need help

[WRVV907]

I was asked by my seller to factory reset my radio. If I do this, will I loose the channels that came pre-programmed from the factory? Also, when I'm trying to transmit, should the ctcss be on or off? 

[SteveShannon]

8 minutes ago, WRVV907 said:

I was asked by my seller to factory reset my radio. If I do this, will I loose the channels that came pre-programmed from the factory? Also, when I'm trying to transmit, should the ctcss be on or off? 

You didn’t provide much background.  

I don’t know if the preprogrammed channels will survive a reset.  Your seller can advise you.  What I would suggest is to download the configuration from the radio before performing a reset.

As far as your second question, whether CTCSS should be on, it depends on whether whatever radio you’re transmitting to is set to expect CTCSS.  If you’re just transmitting in hopes that someone will hear you and chat with you, then leave CTCSS off.  If you’re trying to get into a repeater that requires CTCSS, then turn it on, but you must make sure to set the right CTCSS tone to transmit.

When getting started it’s usually better to leave CTCSS off on the receive side, at least until you know what you’re doing.

[MarkInTampa]

You can download the 935G programming software even if you don't have a programming cable and just open it. It will be the default settings of the radio including the factory channel presets. If it looks OK to you, then reset the radio (menu 57) to factory default.