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I'm just learning about zello because of your post!

This, a-men.

De ja vu... This is an excellent point. I first got bit by the radio bug when I was a kid in the 90's. No cell phones radio was the cool thing. 2007 I started getting FCC licenses starting with my GROL. Fell out of the hobby and started up again 10 years later. When I started up I had a friend start up with some cheap Chinese mobiles from Amazon. I bought a couple Baofeng handhelds that I didn't have much issue with. He ended up dropping out due to not getting what he wanted out of the underperforming radio just like you said. We have an excellent HAM community here but I'm not much into talking to complete strangers, I wanted to communicate with friends and family. So I dropped out of radio again until this year when I decided to give GMRS a shot because one station license could be shared by my household.