WSCS419

I purchased a Baofeng uv 9g and I use the software I downloaded from their website.

Greetings, everyone. I am new to this, and possibly some of you have read this many times, but I have a slight problem with the split tones. Several repeaters in my area use them. The problem is that both tones are the same number, and then I don't hear anything, and I don't see that activates the repeater. Is there any trick to fix this? Thank you for the help you can give me.