Thanks all for the quick responses.
Clarification to my original post.
1. The quiet/loud issue is worse when talking with widband radios, but it is still present when using our Midland handhelds (narrowband) to talk to the MXT275 and MXT275 to MXT275. The Narrowband handled 5W Midlands come through the MXT275 narrowband much louder/clearer than the MXT275 to MXT275, so that leads me to think there is some other fundamental issue in my setup that is made worse when communicating with a wide band radio.
2. The issue has been present since I initially installed the radios, we worked around by adding external speakers, which helps but is no longer practical as more powerful wide band radios have joined our little convoys.
I do plan to upgrade to wideband radios and appreciate the suggestions above, I will check them out, but I am hesitant to do that without understanding root cause of my current problem.
Thx for all the input.