radioddity will not read from radio

[WSCU711]

ive done all the drivers,cable works with other radios, software has been loaded and reloaded..it will start then stop. Does anyone know the baud rate? Ive done resets on radio, ive checked the firmware version it matches, i run it in admin mode.....IVE RUN OUT OF IDEAS.......CAN ANYONE OUT THERE HELP?????

[WRYS709]

Welcome to this Forum and I see this appears to be your first post since joining in January...

It never hurts to provide us with too much information, such as Model Name, computer OS, etc.

[WSHH887]

Check your com settings. Mine defaulted to com 1 but needed com 5. There's a target on or near the top left that say "set" or "settings". It let's you change the com port.