Not only is this the busiest time of year for the postal service, it is a busy time for most people as well. Keep in mind that the HamGadgets company is actually only one man, and he has a lot going on. Dan Magro, W7RF, is the ARRL Technical Specialist for the Colorado Section, the Rocky Mountain DX club President, as well as NCARC, WARC, past President. He's also a 6-meter band fanatic, and with all of the recent aurora activity, he is probably banging out Morse code DX contacts on 50.125MHz. If you order a kit, he is the guy who counts all the parts, bags them up, and ships them. If you ordered a product assembled and tested, he is the one who solders it together, and tests it. ...then re-packages it for shipping. I've never had bad service from the guy, but I can see how he might get behind schedule a bit.