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Maybe it's intentional. If his business grows too much, he'll have to hire people. And that opens a whole new can of worms!

Well. I got the ID-O-Matic setup and running on a Motorola MTR2000. In fact, the only reason we needed the ID-O-Matic was for a "Roger Beep" that some users felt was necessary. Anyway, it works fine but I had noticed one minor issue, so I emailed Dan... I have the controller hooked up and generally working. However, I have one issue. After receiving COR, turning on PTT, losing COR and then dropping PTT (I.e. a normal transmission) the LED remains blinking green and never returns to solid green. Everything seems to operate correctly, it is just the LED that is an issue. And, here is his reply. I never even pay any attention to the LED so I cannot even tell you what the manual will tell you about it. I USE the controller and never care what flashy lights mean unless there is a problem. If you want to know more about the LED, read the manual. There are so many parameters to change and it is a waste of time trying to chase down what you MAY have programmed to make the LED operate as you describe. If you want to see the LED operate the way the manual states or if something you may have programmed is not right but you cannot figure it out then do a reset, of course all of your programming is reset to factory, but the LED will be just as the manual describes. Use the controller, if it operates the way you want, leave it alone. 73, Dan Magro W7RF Seriously, RTFM? Is this the kind of customer response he normally provides. First he says he never read his own manual about the LED. Then, he says I should read the manual. In fact, he just bought the company in 2017 and it is likely he actually does know nothing about the operation (and peculiarities) of the ID-O-Matic. Summary: If all you want is to tie two radios together with an ID and Roger Beep, the ID-O-Matic will work fine. But, you should know it does essentially no audio (PL/DPL, etc.) processing, logging etc. Also, as demonstrated above, you probably shouldn't hold out high hopes of support if you have any problems.