I generally always make a return thru amazon when purchasing thru them. In this case I wanted to know if there was some way to reset this thing. The whole process turned into showing them what was wrong and then finally them sending me a new radio. While they were responsive there were very long delays in their response so what could have been handled in a day took 4. Email from me first then in the morning, and a response from them anywhere from 10pm to 2am. Messaging someone in China I would guess.
Anyway I have a brand new cheap radio on the way. Hopefully this one works longer than 15 minutes