WSGI404
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Bought a Btech GMRS-50V2 recently and am trying to get a phone number at Btech in South Dakota that I can talk to a live support person. So far I have only been able to find online fill out forms, of which I did fill out one and stated the following issues: Several issues: 1. The radio seems to heat up rather quickly, even on medium power. 2. The cooling fan is extremely loud. 3. The microphone seems live all the time because it is picking up sounds near the mic, which is indicated in the on screen Mic section, numbers vary even when not transmitting. 4. Upon using a swr/power meter, I find that the powers of 5,20,50 Watts are not showing this in the meter on all frequencies, much less output power is showing. I got an automated response almost immediately of which the first line of the email stated: "Send a video of the setup and each issue". They have got to be kidding me! Can't even get a number to talk about this. I will probably be sending this back to Baofang Tech via Amazon. Disappointed in this whole thing.
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I bought a Btech GMRS-50V2 recently and am trying to get a phone number at Btech in South Dakota that I can talk to a live support person. So far I have only been able to find online fill out forms, of which I did fill out one and stated the following issues: Several issues: 1. The radio seems to heat up rather quickly, even on medium power. 2. The cooling fan is extremely loud. 3. The microphone seems live all the time because it is picking up sounds near the mic, which is indicated in the on screen Mic section, numbers vary even when not transmitting. 4. Upon using a swr/power meter, I find that the powers of 5,20,50 Watts are not showing this in the meter on all frequencies, much less output power is showing. I got an automated response almost immediately of which the first line of the email stated: "Send a video of the setup and each issue". They have got to be kidding me! Can't even get a number to talk about this. I will probably be sending this back to Baofang Tech via Amazon. Disappointed in this whole thing.