I opened things up and reset the ribbon cable, no joy. I contacted buytwowayradios to see if they sell a replacement and they don’t.
FYI, taking the radio apart is fairly easy. The key is to remove the antenna lock nut.
Thanks for the suggestions. That radio will sit in the shelf as a donor if I ever need it.
I dropped my radio and now the display doesn’t work. The backlight comes on but there are no letters. There is no visible damage and I’ve not tried opening the radio to see what’s going on inside. Is it worth getting repaired or is it time for a new radio?