WRXW653 Posted August 17 Report Share Posted August 17 Hey all. I recently thought my over one year old GMRSPro was busted and I reached out to BTECH customer service. They offered me an RMA and replacement immediately with no questions asked. I was really surprised and impressed by how quick they were. In the end it was user error and the unit is fine (make sure you use your gear regularly and stay proficient with it, folks!). Anyway, just giving credit where I think it’s due. JM jwilkers, blastco2, WRUU653 and 2 others 5 Quote Link to comment Share on other sites More sharing options...
Socalgmrs Posted August 17 Report Share Posted August 17 That’s good. I would hope it would be excellent for the $150 that radio costs. glad it worked out. WRXW653 1 Quote Link to comment Share on other sites More sharing options...
OffRoaderX Posted August 17 Report Share Posted August 17 In my dealings with them they have pretty much stood behind their hardware when it fails. WRXW653 and blastco2 2 Quote Link to comment Share on other sites More sharing options...
WRXW653 Posted August 21 Author Report Share Posted August 21 On 8/17/2024 at 1:25 PM, WRXP381 said: That’s good. I would hope it would be excellent for the $150 that radio costs. glad it worked out. I’ve been happy with it and would buy another. Heck, will buy another hehe. Quote Link to comment Share on other sites More sharing options...
LeoG Posted August 22 Report Share Posted August 22 On 8/17/2024 at 2:48 PM, OffRoaderX said: In my dealings with them they have pretty much stood behind their hardware when it fails. To bad you had to get your money back instead of them doing the right thing and replacing a likely defective repeater. Raybestos 1 Quote Link to comment Share on other sites More sharing options...
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