WRXW653 Posted August 17 Report Posted August 17 Hey all. I recently thought my over one year old GMRSPro was busted and I reached out to BTECH customer service. They offered me an RMA and replacement immediately with no questions asked. I was really surprised and impressed by how quick they were. In the end it was user error and the unit is fine (make sure you use your gear regularly and stay proficient with it, folks!). Anyway, just giving credit where I think it’s due. JM RayDiddio, WRHS218, blastco2 and 2 others 5 Quote
Socalgmrs Posted August 17 Report Posted August 17 That’s good. I would hope it would be excellent for the $150 that radio costs. glad it worked out. WRXW653 1 Quote
OffRoaderX Posted August 17 Report Posted August 17 In my dealings with them they have pretty much stood behind their hardware when it fails. WRXW653 and blastco2 2 Quote
WRXW653 Posted August 21 Author Report Posted August 21 On 8/17/2024 at 1:25 PM, WRXP381 said: That’s good. I would hope it would be excellent for the $150 that radio costs. glad it worked out. I’ve been happy with it and would buy another. Heck, will buy another hehe. Quote
LeoG Posted August 22 Report Posted August 22 On 8/17/2024 at 2:48 PM, OffRoaderX said: In my dealings with them they have pretty much stood behind their hardware when it fails. To bad you had to get your money back instead of them doing the right thing and replacing a likely defective repeater. Raybestos 1 Quote
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