captdan, Are you already having issues with your Wouxun? Which model did you receive? I have the KG-920P-A, when you power up the unit the left side will say "Wouxun" and the right will say the model number. Make sure they didn't send you the KG-920P (without the "A"). I have heard of people having issues with these units, their symptoms are identical to William's. I do not remember reading about these issues associated with the "A" variant. William, Check yours as well please, I am interested to see which version you have. I am starting to think I should expect future failures based on your report and captdan mentioning having to contact Wouxun. One other thing, I know William's background and proficiency in Amateur, but how is the radio grounded (if a mobile install)? If it is not grounded to the battery or engine ground, try that first and see if your issues resolve. This radio seems to be very particular about it's ground point.