Conceptually all well and fine. However, who should provide this support? It isn't, in my view, the responsibility of those already involved in the service, they got involved to meet their particular communications needs and not necessarily promote the service to others. Also, many GMRS users are quite happy with things exactly as they are and see no need or reason to encourage others to get involved. Next, it is not the FCC's job, they regulate the service and, loosely, police it. But, they have neither the funds, means or charter to promote any particular communications service. So, what we have left are the manufacturers and resellers. We certainly cannot mandate that sellers also promote and support GMRS, so it end up being a marketing option for them. Some will provide support to some degree or another, some won't. And, don't forget that any costs associated with training and support will ultimately show up in the price of the product. But, and here is the rub, a huge percentage of radios used in GMRS were either purchased used or were not specifically certified for GMRS, or both. In fact, one very common recommendation on this forum is to buy high quality used equipment instead of new gear. For me, I am willing to help where and however I can. But, I have no interest in making a proactive effort at setting up a support program to encourage and support new users, and the responsibilities that go along with that. Fortunately, there are others around here who are interested in such endeavors and perhaps they will respond here as well.