Hey all. I recently thought my over one year old GMRSPro was busted and I reached out to BTECH customer service. They offered me an RMA and replacement immediately with no questions asked. I was really surprised and impressed by how quick they were. In the end it was user error and the unit is fine (make sure you use your gear regularly and stay proficient with it, folks!).
Anyway, just giving credit where I think it’s due.
JM