I attempted CH340 driver, as I saw that in previous posts. I made sure the COM port was correct and got an error message that communication could not occur. At least with the CH343 driver, the there was a link that put the radio in clone mode even if read/write failed.
I ran prolific software which showed the chip is not one of theirs so the driver that is connected to Radiodditys software, which they say to download first, is not appropriate for the cable that was included with this radio.
I’ll see what Radioddity tech support says b/c they’ve got pics of all pertinent screens and the cable itself. Best case they have a solution that I haven’t seen in other threads on this forum. Worst case, I send the radio back and go with something else that doesn’t require hours of troubleshooting by the end user.
Thanks!