My Wouxun KG-Q10G does not store repeater frequencies after switch off and back on

[WRVE426]

Hi

I am trying to program a repeater into my Wouxun KG-Q10G and I use the channel wizard to do so.  First, I select "repeater", then, next, RX-FREQ which is 462.650. then the TX-CTCSS (with a tone) TX-DCS (left on "off") then the RX-CTCSS (with the same tone), RX-DCS (left on "off"), TX-POWER, CH-NAME, CH-NUM and the, finally, the SAVE MODE which I select "SAVE END".  And everything works perfectly.  Until I switch off the radio and then back on.

When turned back on, all the setting remain correct except one, the RX-FREQ which drops down from the correct 462.650 down to 462.550!

What am I doing wrong?

Thank you for any pointers.

73!

[OffRoaderX]

What did BuyTwoWayRadios Support say about this when you contacted them?

[WRVE426]

they told me that they were off for the week-end.

do you now approve of me posting a question here or would you have more questions for me?

[OffRoaderX]

23 minutes ago, WRVE426 said:

they told me that they were off for the week-end.

Well that's not very helpful at all.

[WRVE426]

and neither are your two comments.  Is that how you got your "grand master" rank, by posing useless replies?

[OffRoaderX]

Just now, WRVE426 said:

and neither are your two comments.  Is that how you got your "grand master" rank, by posing useless replies?

You sound very angry.

[WRVE426]

that would be 3 useless posts.

is that really your best?

[OffRoaderX]

3 minutes ago, WRVE426 said:

that would be 3 useless posts.

is that really your best?

You'll get nowhere with that attitude mister.

[WRVE426]

that would be 4 in a row.

[OffRoaderX]

I hope you're feeling better now.

What you are describing is not an intended behavior, and it looks like you have done everything correctly.  I do believe that only BuyTwoWayRadios Support can help you - and if its some kind of firmware issue baked into the radio they may not have a fix - but they can probably recommend a workaround like manually programming the channel without the Wizard and/or using the software to program the channel (if you haven't tried that already).

[WRVE426]

thank you!

I emailed BuyTwoWayRadios so I hope to hear from them next week.  I also found a roundabout way to fix what appears to be a bug in the "channel wizard": I used the long press on the TDR button to manually change the frequency back to its original state.  If I do that manually, the correct frequency is stored.

have a great week end!

[WRYZ926]

By the sounds of it, there is definitely a bug in the channel wizard. You aren't the first one to have issues when using the channel wizard. Definitely see what Buy Two Radios has to say. In the mean time just manually program through the radio or with the programming software since both of those methods work.

[WRUE951]

Did BuyTwoWay change something?  Just 6 months ago they answered by questions on a Duplexer i needed to get them to re-tune on a Saturday..  With the info they sent I fed X'd them the Duplxer first thing on a Monday mornning and i had it back in my hands the follwing Monday..    

[Socalgmrs]

An issue with an over priced junker gimmicky woxoun? Really?  It’s can’t believe it?  

 

time to junk it and buy a good radio or 3 for the price of the 1000

[WRVE426]

12 hours ago, WRYZ926 said:

By the sounds of it, there is definitely a bug in the channel wizard. You aren't the first one to have issues when using the channel wizard. Definitely see what Buy Two Radios has to say. In the mean time just manually program through the radio or with the programming software since both of those methods work.

yup, that is what I ended up doing. if I get a reply from B2WR I will post it here.

12 hours ago, WRUE951 said:

Did BuyTwoWay change something?  Just 6 months ago they answered by questions on a Duplexer i needed to get them to re-tune on a Saturday..  With the info they sent I fed X'd them the Duplxer first thing on a Monday mornning and i had it back in my hands the follwing Monday..    

in my case, they were gone for the weekend  can't really blame them, can I?  Anyway, we will see what they will say.  I wonder if they can update the firmware...

12 hours ago, Socalgmrs said:

An issue with an over priced junker gimmicky woxoun? Really?  It’s can’t believe it?  

 

time to junk it and buy a good radio or 3 for the price of the 1000

another useless and stupid reply.  I often wonder what motivates folks to post such rude and condescending posts, and all I can think of is that their wives must beat them and so they try to pass on that beating through their posts.  either that, or these are insecure teenagers trying to sound adult.  either way, what a waste of perfectly good bits... 

[WRUE951]

1 hour ago, WRVE426 said:

yup, that is what I ended up doing. if I get a reply from B2WR I will post it here.

in my case, they were gone for the weekend  can't really blame them, can I?  Anyway, we will see what they will say.  I wonder if they can update the firmware...

another useless and stupid reply.  I often wonder what motivates folks to post such rude and condescending posts, and all I can think of is that their wives must beat them and so they try to pass on that beating through their posts.  either that, or these are insecure teenagers trying to sound adult.  either way, what a waste of perfectly good bits... 

Most of us have blocked SOCALGMRS so we no longer see his rude mean comments..  I dont think his problem is a result of a naging wife.  No women would want anything to do with him.  The best way to deal with the idiot is ignore him..   Hover over his member icon, select ignore, make sure to check all the boxes on the bottom..  He'll go away.  

[WRVE426]

9 minutes ago, WRUE951 said:

Most of us have blocked SOCALGMRS so we no longer see his rude mean comments..  I dont think his problem is a result of a naging wife.  No women would want anything to do with him.  The best way to deal with the idiot is ignore him..   Hover over his member icon, select ignore, make sure to check all the boxes on the bottom..  He'll go away.  

excellent idea!  will do, thank you

[wilbilt62]

I have a Wouxun KG-805G HT that decided to lose all of its programming every time it was turned off. It would revert to the Chinese factory default with only CH01, CH02, etc. and Chinese voice prompts.

I kept reprogramming it and would keep it turned on in the charging stand to prevent this.

I contacted BTWR.com and they replied that it sounds like the chip that stores the program info has gone bad, but it is out of warranty, so have a nice day.

Just my experience. I just turned it off and put it back in the box.

[WRVE426]

38 minutes ago, wilbilt62 said:

I have a Wouxun KG-805G HT that decided to lose all of its programming every time it was turned off. It would revert to the Chinese factory default with only CH01, CH02, etc. and Chinese voice prompts.

I kept reprogramming it and would keep it turned on in the charging stand to prevent this.

I contacted BTWR.com and they replied that it sounds like the chip that stores the program info has gone bad, but it is out of warranty, so have a nice day.

Just my experience. I just turned it off and put it back in the box.

I also had some mixed experiences with Wouxun and BTWR.  For example, their KG-935G had a terrible implementation of the NOAA weather alerts. Then they released their KG-935G Plus.  The initial model was a beta release and the "plus" version the final product.  I am curious what they will tell me this time around.  I will make sure to let you know here.  Cheers!