WRQX958 Posted Tuesday at 01:40 AM Report Posted Tuesday at 01:40 AM Does anyone know if I can order a new backlight for this product? The radio works fine but I can only see the display if I shine a flashlight on it. Quote
OffRoaderX Posted Tuesday at 01:51 AM Report Posted Tuesday at 01:51 AM Probably not.. is it still under warranty? Quote
SteveShannon Posted Tuesday at 02:52 AM Report Posted Tuesday at 02:52 AM 1 hour ago, WRQX958 said: Does anyone know if I can order a new backlight for this product? The radio works fine but I can only see the display if I shine a flashlight on it. It wouldn’t be user replaceable. It’s probably a surface mounted LED next to the edge of the LCD. And it might not have failed anyway. If possible return it for warranty service. Quote
WRUE951 Posted Tuesday at 03:06 AM Report Posted Tuesday at 03:06 AM isn't the display light intensity programable on that raido? SteveShannon 1 Quote
MarkInTampa Posted Tuesday at 02:37 PM Report Posted Tuesday at 02:37 PM 11 hours ago, WRUE951 said: isn't the display light intensity programable on that raido? It is, or at least the backlight timer is! Menu setting 8 (labeled ABR - don't know why) is the Display Backlight Timer. If set to 0 backlight is off. Setting are 0-50 seconds, make sure this setting is not at 0. SteveShannon, WRUE951 and PRadio 3 Quote
WRQX958 Posted yesterday at 03:08 AM Author Report Posted yesterday at 03:08 AM On 6/9/2025 at 6:51 PM, OffRoaderX said: Probably not.. is it still under warranty? No, and when I called Btech they wanted to charge me around $150 to replace/fix it. Quote
WRQX958 Posted yesterday at 03:11 AM Author Report Posted yesterday at 03:11 AM On 6/9/2025 at 7:52 PM, SteveShannon said: It wouldn’t be user replaceable. It’s probably a surface mounted LED next to the edge of the LCD. And it might not have failed anyway. If possible return it for warranty service. Yeah, I was thinking the same thing about it being a surface mount. Out of warranty and Btech said they would charge me around $150 to replace it. Thanks for responding. Quote
WRQX958 Posted yesterday at 03:12 AM Author Report Posted yesterday at 03:12 AM 12 hours ago, MarkInTampa said: It is, or at least the backlight timer is! Menu setting 8 (labeled ABR - don't know why) is the Display Backlight Timer. If set to 0 backlight is off. Setting are 0-50 seconds, make sure this setting is not at 0. I checked the menu and it was not set at 0 so I am guessing it is a hardware problem. Like I said it works great in bright light so technically still useable! Quote
WRQX958 Posted yesterday at 03:13 AM Author Report Posted yesterday at 03:13 AM 12 hours ago, MarkInTampa said: It is, or at least the backlight timer is! Menu setting 8 (labeled ABR - don't know why) is the Display Backlight Timer. If set to 0 backlight is off. Setting are 0-50 seconds, make sure this setting is not at 0. Yeah I checked that. Thanks! Quote
WRQX958 Posted yesterday at 03:15 AM Author Report Posted yesterday at 03:15 AM On 6/9/2025 at 6:51 PM, OffRoaderX said: Probably not.. is it still under warranty? Afraid not... oh well; will probably buy another one. Maybe I'll try a Retevis and see how they hold up. Quote
SteveShannon Posted yesterday at 03:34 AM Report Posted yesterday at 03:34 AM 19 minutes ago, WRQX958 said: Yeah, I was thinking the same thing about it being a surface mount. Out of warranty and Btech said they would charge me around $150 to replace it. Thanks for responding. That doesn’t mean that you can’t replace it yourself for just the price of the parts. See if the LED is getting voltage. It’s probably less than a volt to turn on and under 1.3 volts (dc) at max brightness. If it’s not getting voltage then it’s probably one of the chips upstream. Just trace them upstream. Or just start by changing the LED. Quote
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