No Sound on Receiving for my RT76P

[ElementOrange]

So I just got my RT76P Friday night and have been playing with it, but it's been strangely silent.  I hear the voice prompts when I start up, or go between modes, but there is no sound when receiving a transmission from another radio.  The screen lights up, the signal strength meter/icon shows a strong signal (my other radios receive the broadcast just fine), but zero sound on the RT76P.  It transmits just fine and appears to receive just fine, it just has no sound - yet the voice prompts are clearly audible.  

I sent a message to Retevis CS and am waiting on a response, but thought I'd see if there are any ideas out there!

[wayoverthere]

So...when you mention signal from another radio, are you talking another radio in the same room? Or signal from a repeater? If the former, you could be having a desense situation, with the very close signal effectively making the receiving radio "deaf".

Outside of that, I think I've seen reports where radios had shipped from the manufacturer with codes (ctcss or DCs) set from the factory, and some radios will show receiving a signal without opening squelch if the incoming signal doesn't match the code set on that channel....worth double checking that.

[ElementOrange]

50 minutes ago, wayoverthere said:

So...when you mention signal from another radio, are you talking another radio in the same room? Or signal from a repeater? If the former, you could be having a desense situation, with the very close signal effectively making the receiving radio "deaf".

Outside of that, I think I've seen reports where radios had shipped from the manufacturer with codes (ctcss or DCs) set from the factory, and some radios will show receiving a signal without opening squelch if the incoming signal doesn't match the code set on that channel....worth double checking that.

That was it!  Shipped with tones on every channel!  Took them off and it's working as expected - thanks for the tip!

 

[wayoverthere]

16 minutes ago, ElementOrange said:

That was it!  Shipped with tones on every channel!  Took them off and it's working as expected - thanks for the tip!

 

Glad to help