1) it is still beta and buggy. That is to be expected being a beta product and I'll give them credit (big credit) for fast turnaround on updates, though each update breaks something else. 35 years in IT, I also expect that. Sometimes menu button works, other times it thinks it is the UP button.
2) Receive audio is weak.
3) Tx power is on par with other CCRs for GMRS, not quite what they state in the real world, but none of them do. This is a ham radio as well, 220 Tx is 0.1w. One tenth of a watt.
4) Options that could easily go on one of the PTTs are not available to map to it, you have to go into the menus.
5) Bluetooth ok with their app, but nothing else. Big miss, though apparently they are working on a BT speaker\mic for it. BT disconnects randomly.
6) Belt clip attached to the battery, not the case and there's no other external screws so no easy option for a counterpoise.
7) Ejecting the battery feels like it will break something every time, inserting again is like inserting a USB cable. Try. Fail. Try. Fail. Try again a third time the same exact way and it will click in.
It is affordable and that carries a lot of weight, especially for the casual user or someone that just wants a small radio to talk to their buddies on the trail. As a RADIO radio, it isn't awesome. It isn't bad like a blister pack from Walmart with Spiderman on it, but up against similarly priced radios, it is at best, average once they get the bugs worked out. The H3 I've heard good things about (I don't own one), the Plus is not the same radio.