Retevis Repeater Software Help.

[Mrsig]

How do I open the Retevis RT97L Repeater Software that I just downloaded? My computer ask what to open it with.. Help.

[MarkInTampa]

1 hour ago, Mrsig said:

How do I open the Retevis RT97L Repeater Software that I just downloaded? My computer ask what to open it with.. Help.

The software is compressed with RAR, kinda like a zip file but different format. You can download WINRAR (if running windows) for free and it will extract files. Also, download in install the driver FIRST before installing the software or plugging the repeater into the computer.

 

BTW, stopped at Beef's in Bushnell yesterday coming back from Savannah to Tampa for dinner. It will be nice to have a repeater in the area.

[Mrsig]

Thanks i will do that. I wish I knew I would of given you a tour of the ranch & range.

[Mrsig]

Drive will not install. It failed.

[OffRoaderX]

1 hour ago, Mrsig said:

Drive will not install. It failed.

Can you give the exact wording, or a screenshot of any errors or messages you received?

[Mrsig]

"Driver install failure!" is what I get when I click on install.

[LeoG]

What version of Windows are you running?

[Mrsig]

10

[LeoG]

Should work.  I had trouble with Win7

Uninstall the previous programming software if you haven't already.  See if there's a line in the program area of the control panel to remove the driver.  If not go to the device manager and locate it and remove it.

Reboot the computer and install the driver.  Hopefully it'll work.

Or you might be able to "update" the driver in the device manager with the same file.  Likely this with throw an error as "current version installed"

[OffRoaderX]

1 minute ago, LeoG said:

Uninstall the previous programming software if you haven't already.  See if there's a line in the program area of the control panel to remove the driver.  If not go to the device manager and locate it and remove it.

Reboot the computer and install the driver.  

Or you might be able to "update" the driver in the device manager with the same file.  Likely this with throw an error as "current version installed"

I am going to guess, based on his previous responses, that he is going to have zero clue what any of those words mean.

..just a guess though..

[LeoG]

That's OK.  I tried.

If you can't work the inner workings of the system they you are reliant on everything working right the first time around.

I just spent an hour with my wifi router that I use to connect my laptop to my printer.  No internet connection.  It's been working for over a decade and then it went plop.  Had to reset my router completely and now I only have the default name which I hate.  Took me an hour to get things back to operation because I refused to give up my original specs.  But eventually I had to reset it.

[MarkInTampa]

Try right clicking on the install file and left click "Run as Administrator". 

[Mrsig]

I have Windows 7 not 10 Just rebooted and can not find CH341SER.INF any place on the computer so I will try to down load and in stall again. The program works not hooked to the repeater yet. Thanks for the help guys.

[Mrsig]

Still getting when I go to install it "Driver install failure!"

[Mrsig]

This is what I get.

 

Then when I click install I get.

[OffRoaderX]

16 minutes ago, Mrsig said:

This is what I get.

 

Then when I click install I get.

What is the name of the Executable file you are running when this happens?

[MarkInTampa]

You can try just installing the software without the driver and it may or may not work. It's basically the driver for the USB to serial cable. Some cheap cables have counterfeit version of the USB to serial CH341 chip built into the cable and require a prolific driver to work. If it is a genuine USB to serial chip built into the cable Windows will autodetect the cable and install the drivers automatically. If it's not a genuine chip or a "cloned chip", Windows will show it as a unknown device. You can try plugging in the cable, bring up Windows device manager and check to see if the drivers installed properly by expanding the "Ports (COM & LPT)" and see if you have any new COM ports listed when you plug in the cable. If device manager detects it as a "prolific chip" with a triangle (triangle means no or bad drivers - Windows see's it as a counterfeit chip) next to it or "unknown device", then you need to figure a way to get the drivers installed. My guess is if they list the driver for download - it's probably a counterfeit/cloned chip and needs it to work but you might get lucky.

[MarkInTampa]

54 minutes ago, OffRoaderX said:

What is the name of the Executable file you are running when this happens?

The driver on the website is CH341SER.EXE - dated 10/6/2014 within the RAR file if that helps. I'm assuming that's what he is trying to install.

[OffRoaderX]

14 minutes ago, MarkInTampa said:

The driver on the website is CH341SER.EXE

Yah, that's what i thought.. 
I dont know if the OP as already installed the software, it had a driver issue, so now he's installing the drivers, or if he's just clicking willy-nilly.. When I installed the software the separate driver setup/install was not needed as you eluded to in your previous post.

MrSig: Did you install the actual software, and ran into a problem with the drivers, and that is why you are trying to run the Driver Setup program?