Radioddity DB25-G CPS software install error question...

[DevoCorum]

Hey so I am new to the GMRS hobby and just purchased a DB25-G as a beginner base station and I downloaded the CPS and when I install the software I get this error message:

"Component 'mscomctl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid"

I was wondering if anyone else had this issue and if they have a found a solution... thanks in advance!

 

[SteveShannon]

What version of Windows is running on your computer?

See if this helps:

https://thegeekpage.com/mscomctl-ocx/

Edited June 8, 2022 by Sshannon
Added link

[DevoCorum]

I am running Windows 10 Home version... (thank you for the quick response)

[DevoCorum]

4 minutes ago, Sshannon said:

What version of Windows is running on your computer?

 

5 minutes ago, Sshannon said:

What version of Windows is running on your computer?

See if this helps:

https://thegeekpage.com/mscomctl-ocx/

I will try that today!  Thank you! 

[DevoCorum]

57 minutes ago, Sshannon said:

What version of Windows is running on your computer?

See if this helps:

https://thegeekpage.com/mscomctl-ocx/

UPDATE: it worked! I had to do the same thing with 2 other files also, but IT WORKED! so thank you very much!

[Bompagene]

I had the same problem. Contacted Radioddity support and they were very helpfull. Here's what they sent me and it works:

Hey Eugene,

 

This is Leslie from Radioddity customer service. Please try the step below:

 

Extract the files in the archive.

 

Download the support files from this link:

https://drive.google.com/file/d/1W4s-ieUPxom_RTwAkc1ljxCrzjZLSHJ7/view?usp=sharing

 

Extract the files from the support files archive

 

Copy the DB25_GMRS_CPS.exe file from the original archive into the folder where the support files are extracted to

 

Open the DB25_GMRS_CPS.exe app.

 

If it still does not find the files, Right-Click on the DB25_GMRS_CPS.exe file and choose Run as administrator.

 

Cheers,

Leslie

Radioddity Support Team

[WRQJ683]

It sounds like the folks over at Radioddity are very helpful! That's good to know.