TID Radio TD-H8 audio issue

[WSGJ438]

Hello, looking for help with audio on a the TD-H8. When receiving or trasmitting,  the radio lights up, signal bars good, etc but I don't hear any audio. Same issue simplex or repeater. I used another known good radio to test it. Is there a specific setting that needs to be turned on or something? or maybe the radio is faulty? Thanks

Robert

WSGJ438

[OffRoaderX]

1) Make sure the volume is up

2) Turn down the squelch

3) Disable any Receive(RX) CTCSS/DTC/DPL tones or codes

If, after all that, you still dont hear anything, send it back and tell them to send you one that works.