XTL2500 Problems Receiving Transmissions

[WRWS550]

I have an UHF XTL2500 with a frequency range of 380-470MHz. The radio transmits just fine and other people can hear me but the radio has problems receiving transmissions. I can't even hear people that are really close, that my old radio could hear with no problem. This radio is supposed to be an upgrade from my old one. I've tried 2 different antennas with the same issue. When I test the SWR, I get 1.3, which i know could be a little better but I've had a lot worse. I'm not sure what I'm doing wrong or if it could be a programing issue. Any help would be greatly appreciated. 

[SteveShannon]

4 hours ago, WRWS550 said:

I have an UHF XTL2500 with a frequency range of 380-470MHz. The radio transmits just fine and other people can hear me but the radio has problems receiving transmissions. I can't even hear people that are really close, that my old radio could hear with no problem. This radio is supposed to be an upgrade from my old one. I've tried 2 different antennas with the same issue. When I test the SWR, I get 1.3, which i know could be a little better but I've had a lot worse. I'm not sure what I'm doing wrong or if it could be a programing issue. Any help would be greatly appreciated. 

The SWR isn’t the issue and you’ll never be able to detect an audible difference in reception between 1.3:1 and 1.0:1.

When you say you can’t hear people who are really close, do you mean that the radio isn’t breaking squelch?  If you turn squelch down or off can you hear them?

Do you have any PL tones or DPL codes set for receive?  If so, clear them out completely for the channel you’re attempting to hear.

With tones/codes cleared out and squelch at minimum you should hear static.  if you still cannot receive even that you might simply have a bad receiver or audio problem.

[nokones]

3 hours ago, WRWS550 said:

I have an UHF XTL2500 with a frequency range of 380-470MHz. The radio transmits just fine and other people can hear me but the radio has problems receiving transmissions. I can't even hear people that are really close, that my old radio could hear with no problem. This radio is supposed to be an upgrade from my old one. I've tried 2 different antennas with the same issue. When I test the SWR, I get 1.3, which i know could be a little better but I've had a lot worse. I'm not sure what I'm doing wrong or if it could be a programing issue. Any help would be greatly appreciated. 

I assume you checked the receive freq setting for accuracy in the CPS? How about try setting the receiver tone decode on a channel for CSQ to make sure it is not a tone decode issue. Also, check the respective Conventional Personality Receive and Transmit settings match for either Analog or Astro. If you can receive with the CSQ setting, make sure the MPL box is unchecked for that channel in the Zone/Channel Assignment section. If a DPL tone is used and the tone is not an inverted DPL for receive make sure the receive DPL Inverted box is unchecked. Those boxes can be accidentally checked without your knowledge.

Make sure the Speaker connectors makes a tight connection at the connectors. Sometimes you have to really squeeze the connectors together and make sure the pins are properly aligned. Make sure the wires are a tight connection at the 4 connector pins. Try the speaker on another audio source to make sure that speaker is in good working order.

[nokones]

I be more than happy to check your CPS settings if you send me the .cpg file. And I can check your settings on my XTL2500 to see if it is related to a CPS issue.

[tweiss3]

Make sure you have the channel set to WIDE.