I normally wouldn't say anything, but since this is a 'recommend a radio' thread:
This looks to be the same hardware as the BTech GMRS-20V2. I had one for about a week... one of the worst experiences I've had with a radio. I hope yours is better than mine, but even if it didn't stop receiving entirely within a week (which mine did), the interface on the mic is not great. Having to open squelch to change the volume, at least on the BTech, was really annoying. And even at near full volume the speaker was no good. Maybe mine was a one off and others love theirs, but I can't recommend this one at all.