Yep, and these are the same people bitching about not being able to contact their loved ones on 9/11. As for Verizon, I'm not surprised as I was a customer since their inception back in 2000 and I left their wireless in the dust because of poor service. It wasn't their stupidly high prices that drove me away, it was they got so unreliable as I was not getting calls or texts days on end. I went to Consumer Cellular and haven't looked back. And don't get me started on their customer support. Getting a human in under 15 minutes is like climbing the Swiss Alps, a real f'n challenge. And once you get one, you have to hope they comprehend English. Oh, and I still have FiOS, which they have yet to screw up.