Last fall I purchased a Wouxun KG935G and two Wouxun KG1000G radios from Buy Two Way Radios. One KG1000G was for my truck and one was for a base station.
Recently, when powering up the unit in my truck, it would display the model and voltage and would go no farther.
I contacted BTWR and John Sorrentino had me do a couple of checks and decided to send me a new face plate at no charge since the unit was under warranty and that solved the problem.
BTWR has been a great company to deal with and I highly recommend them.