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Posted

Received a letter in the mail today stating my license has been revoked for: Insufficient payment was received or no payment was received within the required time frame.

 

I’ve tried contacting them via the help desk providing them my credit card payment and FCC receipt for payment but have heard nothing back. Has anyone else had this problem?

 

 

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Posted

Haven't run into that, but if you received the letter on Saturday and tried contacting them immediately, I suspect the lack of response is they just aren't there... government agencies and weekends and all.  The website shows their phone hours as 8-6 eastern mon-fri, and that likely covers the online help desk staff too.

https://www.fcc.gov/wireless/available-support-services

Posted
That’s odd, I thought it wasn’t even issued until you made payment. How long had you had your license/call sign before you received this notice?

I’ve had it for about 3weeks. Got the letter last Wednesday tried calling but that itself was an impossibility. Wait, transfer call, wait, dead line. Tried four times tried the help desk email. I hate dealing with the government……


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Posted
6 minutes ago, WRUU653 said:

@WRWP844 I looked your call sign up in the FCC database and it says your license is active and doesn’t expire until 2033. Is it possible they caught their mistake already? 

I’d run it for now until they can respond to your email if this is the case. 

Posted

I'm assuming its a scam.

 

To be frank, I don't trust any text, emails or phone calls, and 100% of "official" letters I have received from the IRS, Social Security Administration, and most other agencies looking for payment or ID turned out to be fake. Scammers pull info out of public database to do targeted emails, hoping you call the number on the letter and give them you info and credit card information, instead of calling the public number of the official government site.

 

Along with still being active in the database, there is nothing listed in the administration section.  I would also recommend checking it occasionally and just carry on. 

 

Screenshot_20230402_223103_Chrome.thumb.jpg.2dab39e39bc62400c5d7871c4156ecb8.jpg

Posted
6 minutes ago, WRWP844 said:

6b5255ea5c980d1c7e4559a49f9c5a94.jpg
The letter doesn’t seem like a scam. The mail was definitely a FCC address.


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Is it possible you somehow submitted two applications (or one application twice) and one was granted and the other was canceled due to lack of payments?  The letter doesn’t list your call sign, but your call sign (as everyone else has pointed out) is still active.

Posted

I would just comment that the letter, and FCC database are using the term "Dismissed", not "Cancelled". That should have signalled that the license that had been granted was still in effect and that something else was being processed at the time.

Dating that letter/action for April 1 sure doesn't help (though I could understand it as "start of next month")

 

Posted
11 hours ago, KAF6045 said:

I would just comment that the letter, and FCC database are using the term "Dismissed", not "Cancelled". That should have signalled that the license that had been granted was still in effect and that something else was being processed at the time.

Dating that letter/action for April 1 sure doesn't help (though I could understand it as "start of next month")

 

Yes, every word matters with rules, laws, lawyers and official forms.  The letter never said a license was canceled.  It specifically said an application was dismissed. But (understandably) the OP read it as “license was canceled” and used that as the title of the thread.  

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