I will put together some programming worksheets for you to complete and I will email them to you. I doubt that the Motorola or other shops are willing or have the ability to program the codeplugs for these radios for you. You may want to make some calls to see if anyone can and/or willing, I can email the codeplug file(s) to you for to take to the shop.
Is there any chance you can provide me with the model numbers of the radio(s) you want to program to see if I have the same model and feature set so I can build the codeplug file(s) without your radios at first?.
The MT2000 radio comes in two versions, 48 channels or 160 channels. The 48 channel radio has a top six digit display and is referred as the A4 version and the 160 channel radio has a front face display with a full keypad and has a twelve digit display and is referred to as the A7 version. The display can be configured with either or both the Zone and Channel names with adjustable number of digits not to exceed a total of twelve. I.E., if you elect to have the Zone name with four digits than you can only have the channel name with eight digits.
If you elect to have the top rotary knob as the channel selector than you will be limited to 16 channels per Zone. You can have as many zones as you want but, you can't exceed a total of 160 programmed radio positions. You will have the ability to select your zones through the keypad and/or the first three zones with the top A/B/C with if you elect to have that feature switch enabled.
Food for thought
I'll try to express your programming features options in the worksheets.