WSAN654 Posted February 9 Report Share Posted February 9 Hi anyone know anyone who fixes radios within a 50 mile radius of canyon lake Texas, my preference is a store for GMRS and HAM radio Thank you Quote Link to comment Share on other sites More sharing options...
1 Lscott Posted February 9 Report Share Posted February 9 9 hours ago, WSAN654 said: Hi anyone know anyone who fixes radios within a 50 mile radius of canyon lake, my preference is a store for GMRS and HAM radio Thank you Don't forget there is usually a minimum charge even if it doesn't get fixed. The Kenwood repair depot I've used a few times charges about $120 minimum for repairs for bench time. They do go through the radio and check out the performance and perform an alignment if necessary in addition to whatever the original issue was to fix. The turn around time including shipping is about two to two and a half weeks. Quote Link to comment Share on other sites More sharing options...
1 Sshannon Posted February 10 Report Share Posted February 10 Here’s a video where a guy diagnoses and then replaces the USB chip. WRXB215 1 Quote Link to comment Share on other sites More sharing options...
0 tweiss3 Posted February 9 Report Share Posted February 9 You likely aren't going to find a store or shop that will do any repair in person. What model radio? Kenwood has a few places you can send you radio to, Yaesu has the main repair shop in California, you get the idea. You are going to have to send it out, but if its something cheap, most places won't even look at it. Quote Link to comment Share on other sites More sharing options...
0 WRYS709 Posted February 9 Report Share Posted February 9 Not Texas, but I Just contacted Yaesu Repair in Cypress, CA and they diagnose and quote an hourly repair plus parts price and you can decline for no diagnosis fee. Let me go reread their email; that seems too good to be true! Quote If you purchased your radio new from a Yaesu dealer, then it does have a 3-year warranty. If your radio is not under warranty, our charges are $90 per hour for labor, plus parts and shipping. When you send in your radio, a bench technician will analyze the problem and Customer Service will call you with an estimate. If you agree to go ahead with the repairs, we will repair your radio. If you do not want it repaired, we will return the radio to you at no charge for the diagnosis or shipping. To send your equipment to us for service, for best results, please follow these instructions: 1. If you are the original owner and purchased your equipment from a YAESU Authorized dealer within the warranty period, please include a copy of your purchase receipt. 2. Pack the equipment for shipping as safely and securely as possible. 3. If your radio has a battery, please remove it and wrap so it cannot make contact with the radio. 4. On a piece of paper put your name, address, phone number and email address. 5. Provide a detailed description of the problem. We encourage you to ship your return fully insured for the full replacement value of your equipment. Yaesu will return repaired equipment by FEDEX signature required and with no insurance unless you indicate otherwise in your letter. By accepting the return shipment provisions, Yaesu cannot be held liable for any loss of or damage to the equipment in shipment back to you after repair. Send to: Yaesu, USA Attn: Amateur Repairs. 6125 Phyllis Drive Cypress, CA 90630 Best regards, Amateur Radio Technical Support Standard Horizon Marine Support Yaesu USA 6125 Phyllis Dr Cypress, CA 90630 r.kerr@yaesu.com 714-827-7600 Ext.1223 I guess I wasn't dreaming! Quote Link to comment Share on other sites More sharing options...
0 WRYZ926 Posted February 9 Report Share Posted February 9 7 minutes ago, WRYS709 said: Not Texas, but I Just contacted Yaesu Repair in Cypress, CA and they diagnose and quote an hourly repair plus parts price and you can decline for no diagnosis fee. Let me go reread their email; that seems too good to be true! I guess I wasn't dreaming! I have a Yaesu FTDX10 with a bad USB port. But Yaesu quoted $900 to repair the radio even though it is still under warranty. They WILL deny warranty claims if you do not have the original receipt, which I do not. Quote Link to comment Share on other sites More sharing options...
0 WRXB215 Posted February 9 Report Share Posted February 9 50 minutes ago, WRYZ926 said: Yaesu quoted $900 to repair the radio More than half the cost of a new radio to replace a bad USB port! That's sick! Quote Link to comment Share on other sites More sharing options...
0 WRYZ926 Posted February 9 Report Share Posted February 9 Just now, WRXB215 said: More than half the cost of a new radio to replace a bad USB port! That's sick! And that is exactly what I told them. $900 repair on a $1300 radio - thanks but no thanks. Quote Link to comment Share on other sites More sharing options...
0 Sshannon Posted February 9 Report Share Posted February 9 52 minutes ago, WRYZ926 said: I have a Yaesu FTDX10 with a bad USB port. But Yaesu quoted $900 to repair the radio even though it is still under warranty. They WILL deny warranty claims if you do not have the original receipt, which I do not. I assume that you don’t have the receipt because you bought it from a private seller. Can you get the receipt from the original owner? Quote Link to comment Share on other sites More sharing options...
0 WRYZ926 Posted February 9 Report Share Posted February 9 2 minutes ago, Sshannon said: I assume that you don’t have the receipt because you bought it from a private seller. Can you get the receipt from the original owner? You are correct and the original owner could not find the receipt. Quote Link to comment Share on other sites More sharing options...
0 WRXP381 Posted February 9 Report Share Posted February 9 All this is why I stick to radios that are $200 or less. When they run they’re coarse I toss them and buy a new one. For my use a $120 20w radio making a 200mile trip is enough for me. Can’t imagine spending $1300 on a radio and having warranty issues. Although I know most warranties are junk anyway. $1300 is almost a house payment to help pay my house off early. WSAG543 1 Quote Link to comment Share on other sites More sharing options...
0 Sshannon Posted February 9 Report Share Posted February 9 9 minutes ago, WRYZ926 said: You are correct and the original owner could not find the receipt. He might be able to download it from the vendor. That’s what I rely on. Is it the USB B port for CAT control or one of the USB A ports for keyboard and mouse? I love my dx10 and I use Ham Radio Deluxe, which I connect using the USB B port. I don’t know what it would take to replace the port. It’s undoubtedly SMT. Have you considered doing it yourself? Quote Link to comment Share on other sites More sharing options...
0 WRYZ926 Posted February 9 Report Share Posted February 9 It is the USB port for CAT control. I am using a Yaesu SCU-17 currently for CAT control for WSJTX/FT8. The SCU-17 was a whole lot cheaper than sending the radio in for repair. Sshannon 1 Quote Link to comment Share on other sites More sharing options...
0 SvenMarbles Posted February 10 Report Share Posted February 10 If it's a bad USB it could likely be handled by a general electronics repair guy. There's a few remaining.. Quote Link to comment Share on other sites More sharing options...
0 Sshannon Posted February 10 Report Share Posted February 10 8 minutes ago, WSAK691 said: If it's a bad USB it could likely be handled by a general electronics repair guy. There's a few remaining.. Probably not general electronics, but someone who fixes phones and tablets. Surface mount requires some specialized tools and lots of practice. WRYZ926 1 Quote Link to comment Share on other sites More sharing options...
0 WRYZ926 Posted February 10 Report Share Posted February 10 15 hours ago, Sshannon said: Here’s a video where a guy diagnoses and then replaces the USB chip. I watched that video and decided not to even try that repair. I work with small N scale digital command control boards, but that is mostly just soldering 28-32 gauge wires to the boards. Sshannon 1 Quote Link to comment Share on other sites More sharing options...
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WSAN654
Hi anyone know anyone who fixes radios within a 50 mile radius of canyon lake Texas, my preference is a store
for GMRS and HAM radio
Thank you
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