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rdunajewski

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Posts posted by rdunajewski

  1. 4 minutes ago, BoxCar said:

    Customer care shortage?

    Even worse than losing one customer, they lost a partner who was bringing them business from multiple customers. It's really sad, but their loss will be someone else's gain.

  2. Many people lately are asking to change their myGMRS username from their callsign. Seems that they think this is providing some kind of extra security, but it really isn't. Any site user can easily look up a username to see the associated GMRS callsign or vice versa, so picking a different username provides no extra security.

    I've been using the PO Box method for many years now, and it's really the best way to go if you're concerned about your home address being visible. However, as others have mentioned, you might want to Google your name first and see all the websites that publish a copy of your public records such as your property records and phone numbers. These websites are much more dangerous, and you should go to each one and request they remove your information. There's usually a "Do Not Sell My Information" link in the footer of the website and you can fill out a form to have the information purged. It'll be available for a while in Google, but eventually it'll be gone (notwithstanding websites or people that already grabbed the information).

    And if you're worried about the Federal government using any of these tools to "find you", you've been living in a hole. If they really wanted to know, they could know which room of your house you're currently in and all your dirty secrets from over the years. Unless you're living off the grid with no technology, you're very easy to find. So try to be a little more rational.

  3. As the shop owner, I wanted to follow up on what happened on this scenario. We used Tessco for shipping the CommScope base station antennas rather than taking on inventory of these antennas. They are very large, and the freight is very expensive, so it doesn't make sense to ship them to us, have to store them, then ship them again to the customer. You may be familiar with this as being called "drop shipping" where the item gets shipped directly to the customer.

    In this customer's case, we received his order and sent the information to our sales rep at Tessco. Days went by, and we never heard confirmation that they received the order and couldn't reach the rep. I tried to find a regional manager to contact, but still couldn't get ahold of anyone.

    Now being a week later, I escalated to their generic sales and support team, and explained the issue. They replied with the retail cost of the item, and a shipping charge of about $700. If we placed the order, we would have lost about $400 due to the super-high shipping quote and the non-discounted cost of the antenna that we already had negotiated with a sales manager in the past.

    So unfortunately, we had to cancel the order and refund the customer. I sent a message to him apologizing and explaining the scenario above to show why we couldn't fulfill this order, because of course it looks unprofessional if you don't understand the details of what happened.

    Needless to say, I pulled all products that we ship from Tessco and informed them I was done with their company do to this colossal issue. Almost a month later, none of the people I reached out to ever contacted me except their main support rep. Never again.

  4. At this time, we do not. We only support repeaters that are directly connected to a node or via a link radio.

    Simplex nodes will add a whole new level of confusion and complexity for the users, and each node would typically only benefit one user. It makes more sense for us to devote our time and effort toward repeaters which generally cover more people. 

  5. Hi Tim,

    When you say you're having trouble transmitting, what exactly are you referring to? Are you using a radio trying to get the repeater to transmit? Or the repeater itself is unable to transmit to other radios?

    Bridgecom has a document that explains how to set up the repeater to connect to an external controller:  https://cdn.shopify.com/s/files/1/0833/9095/files/Interfacing_the_BCR_Repeater_to_Amateur_Radio_Controllers.pdf?7143532249708900618

    Our cables follow the same pinout as the MV-1 from Bridgecom:  https://cdn.shopify.com/s/files/1/0833/9095/files/BCR_Repeater_to_URI.pdf?7576387813378094434

    It depends if you have the repeater set up to act as an independent receiver and transmitter, which requires the Raspberry Pi to cause the transmitter to key up when a suitable RX signal is detected, or if you're letting the repeater function as a standalone repeater and the Pi will only key it up when there is traffic coming from the network side. 

    Most likely you will need to adjust the SimpleUSB settings to match the repeater settings. The file can be found at /etc/asterisk/simpleusb.conf. You can edit the file with "sudo nano /etc/asterisk/simpleusb.conf", and use CTRL + O to save the file, and CTRL + X to edit the nano editor. I recommend backing up the files before changing them in case you make a mistake and can't figure out how to revert back. If you have the original files, you can replace any broken files and get back to where you left off.

  6. New clubs have to be approved but I usually approve them within an hour or so of creating them. Maybe the club hadn't been approved just yet. You should be able to invite a member to a closed group with no issue.

  7. 9 hours ago, WROY767 said:

    Please help me understand…

    I signed up for Premium based on the ability to create a Club. 
    Per the signup I believe it said the 1st month is free. 

    Having NO point of reference as to what the club looks like or how it functions, I bit the (free) bullet.  If I/we like it then we’d pay the $50 year fee and have fun. 

    I was charged $5 right away and all I have is an invoice. 
    No instructions, no control panel, no email about how it works. 
    Nothing. 
    I don’t see clubs on the site anywhere  One if my group members says he saw Clibs somewhere buried in the site but nothing in there but existing/old ones  Nothing to create New ones  I can’t find what he describes  

    I hope I am just missing something. 
    Please provide some instructions. I really want to create this. 
     

    You can find the Clubs feature here since it's part of the Forum software:  https://forums.mygmrs.com/clubs/

    You can join an existing club or, since you're a Premium Member, you can create your own club listing. Just click on the "Start a Club" button on the upper right side of the clubs page. You can create a free or paid club listing depending on the type of club you have or want to create.

    As far as the charge, we don't offer a free trial, we only offer 2 free months if you purchase an annual subscription over a monthly subscription. You're charged the $5 or $50 (depending on monthly or yearly term) immediately at signup and your privileges are granted right away.

    The website was recently redesigned so there are some improvements that still need to be made, so that's why it's not a completely smooth experience right now.

  8. No, this is not right. The only thing that we charge for on the forums is if you join a GMRS club that has a membership fee. There is no charge to create a forum account or a regular myGMRS account. 

    Please be careful that you're not being scammed by someone or visiting the wrong website. 

  9. 9 minutes ago, Guest Rich Leach said:

    I see someone is trying to get me set up. If you are reading this, the email verification link failed. I did get the email, obviously. The username said "test12345".

    Thanks for working it, whoever you are.

    I created it and deleted it just to see if there was an obvious error, so by the time you went to verify the email, the test account was deleted.

    If you can't get through the issue I'll create an account with your callsign as the username for now.

  10. 23 minutes ago, Guest Rich Leach said:

    I'm going to stop trying to join. I'm afraid some AI will think I'm a bot or something.
    I really would appreciate someone letting me know if my requests are getting through, or if there is a problem with my computer that is causing it to fail. richard.leach@gmail.com, WRPJ885

    Hi Rich,

    I had no trouble creating a test account with your info. Could you please reach out to me via the Contact Us form with the following information (since the forum isn't private):

    - The email address you tried to use
    - The username you tried to use
    - Any error messages you may have seen

    https://mygmrs.com/contact

     

    Thanks!

  11. Hi Bill,

    What is your GMRS callsign? It can take 24-48 hours after the Grant Date listed on your license before our system can see the license data. The FCC database updates are always a day or two behind what the actual website shows.

  12. Just in case anyone checks the forums before the main site... we have a new myGMRS!

    After well over a year of fooling around with the new website, I have finally launched it. This is a big leap in technology since the original website was created in 2006 and only had a few incremental updates over the years. This new platform will allow us to put out quicker updates, brand-new features, and bonus features for Premium Members.

    Premium Membership is an optional subscription where you can remove ads from the website, generate PDF reports of repeaters and licenses in any state, and create your own Club listing (part of the forums) so you don't need to create your own website! All of the existing features of myGMRS will remain free, of course.

    A new mobile app is also in the works, although we're not close to a release date for that. The long-awaited iOS version will be part of the release, as well as a completely new Android app.

    Since this is such a radically different website, I'm sure there will be some issues along the way. If anyone runs into bugs or problems of any kind, please don't hesitate to submit a bug report at this Google Forms URL rather than the forums or by email (as it'll be much easier to review):  https://docs.google.com/forms/d/e/1FAIpQLSe6XLmCW-UU0Bp9lN9zM3L9gO_TCkArIN2oY-hOLG9x01B3lg/viewform

    Thank you everyone for the wonderful support and thank you to our Beta testers. You know who you are!

    Have a Happy New Year!

  13. We do carry the URIxB's separately on our store:  https://shop.mygmrs.com/products/dmk-engineering-urixb?_pos=1&_sid=9be424275&_ss=r

    You're right, the supply of the Raspberry Pi 3B+'s is really slim right now. There's lots of price gouging going on from any vendors who still have stock of them. 

    For anyone who has the Pi 3, you can get the software configured for you by purchasing an SD Card from us, or you can download the image and run the configuration script yourself if you know your way around Linux.

  14. Just chiming in here in case anyone has a similar issue. It looks like the SimpleUSB configuration file needs to be set to only care about a valid CTCSS signal as a receive indication for the radio interface used here (RIM-Maxtrac). Pin 8 is set properly but SimpleUSB by default expects to see a valid COR signal AND valid CTCSS signal before it believes it's receiving a valid signal. So if only pin 8 is working, the node is waiting for the COR pin (not used in this case) to also change. The signal polarity also matters, since Pin 8 is set to active high, the simpleusb.conf file should be set to use "carrierfrom = no" and "ctcssfrom = usb" for active high logic.

  15. On 9/19/2021 at 8:01 AM, DownEastNC said:

    I know with some forum software it's a fairly easy thing to implement, but I was wondering if you have considered implementing an optional "Dark Mode" for those of us with weak eyes that have difficulty reading a low contrast font against a white background?

    Here's a link to one of my forums for an example; https://forums.thinbluesmoke.com/

    The option is in the upper right, directly below the search box.

    Thank you for your consideration.

    There isn't one planned just yet, but it's a good idea. For now, I recommend the Chrome plugin called Dark Reader which will work on all websites, and you can choose to allow the light or dark mode for certain sites if they look bad in dark mode. I know it saves my eyes when I'm working late at night with two monitors. You can also change the contrast to suit your vision needs in case the default doesn't offer enough.

  16. LMR400 is known to have noise (static) issues when used on a repeater. It has to do with the foil and braid being in contact with each other on the shielding, which can cause noise on the RX side when the TX is active. Heliax is preferred over LMR400 or anything else with a foil/braid combo in contact with one another.

    LMR400 is perfectly fine for non-repeater use, however.

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